Shipping Policy – Raaz Fragrance
At Raaz Fragrance, we aim to deliver your favorite scents to your doorstep quickly and safely. Below is everything you need to know about our shipping process:
Processing Time
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All orders are processed within 1–2 business days after receiving confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
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Standard Delivery (Pakistan): 2–5 business days depending on your location.
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For remote or out-of-service areas, delivery may take slightly longer.
Shipping Charges
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FREE Shipping on orders above PKR 3,000.
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For orders below PKR 3,000, a flat rate of PKR 200 will be charged.
Order Tracking
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Once your order is shipped, you will receive a confirmation message or email with tracking details so you can follow your package in real time.
Delivery Partners
We work with trusted courier services across Pakistan to ensure fast and secure delivery.
Delivery Issues
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If your parcel is delayed, lost, or damaged during shipping, please contact our support team immediately.
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We are not responsible for delays caused by courier companies, but we will do our best to assist and resolve the issue.
Incorrect Address
Please double-check your delivery details before placing the order. Raaz Fragrance is not responsible for failed deliveries due to incorrect or incomplete addresses.