Terms & Conditions
Welcome to Raaz Fragrance. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General
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This website is operated by Raaz Fragrance.
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By accessing our website or purchasing from us, you accept these terms.
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We reserve the right to update or change our terms at any time without prior notice.
2. Products
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Our perfumes are impressions or inspirations of popular fragrances, unless clearly stated otherwise.
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We strive to display accurate descriptions, but slight variations in scent, packaging, or color may occur.
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All products are intended for personal use only, not for resale.
3. Pricing & Orders
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Prices are listed in Pakistani Rupees (PKR) and include all applicable taxes unless stated otherwise.
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We reserve the right to change prices or discontinue products at any time without notice.
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Orders are only confirmed after successful payment or Cash on Delivery confirmation.
4. Shipping & Delivery
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We deliver across Pakistan. Standard delivery time is 2–5 business days.
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Delivery delays may occur due to courier issues, weather conditions, or public holidays.
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For full details, please refer to our Shipping Policy.
5. Returns & Refunds
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We offer a 15-day no-questions-asked return policy even if the perfume is slightly used (up to 5% usage).
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Returns are not accepted for heavily used, damaged, or mishandled products.
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Please refer to our Return & Refund Policy for complete details.
6. Use of Website
By using our website, you agree:
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Not to misuse the site for illegal purposes.
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Not to attempt to harm or interfere with the website's security.
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To provide accurate information when placing an order.
7. Intellectual Property
All content on our website, including logos, images, text, and product designs, is the property of Raaz Fragrance and cannot be copied or used without written permission.
8. Limitation of Liability
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We are not responsible for any indirect, incidental, or consequential damages resulting from product use.
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Our liability is limited to the amount paid for the product.
9. Governing Law
These terms are governed by the laws of Pakistan. Any disputes will be resolved in accordance with Pakistani law.
10. Contact Us
For any questions about these Terms & Conditions:
📞 WhatsApp: +92 310 6411555
📧 Email: raazfragnance@gmail.com